Information Technology consulting services for small & mid-size businesses

Secure by design.

Layer8 Operations helps businesses get reliable Wi-Fi, stable internet, and secure systems. We plan the work, set everything up, and leave you with clear documentation so you’re not guessing when something breaks.

What we do

We handle the IT projects that keep getting pushed to “later”: Wi-Fi that drops calls, tangled wiring closets, missing documentation, and old gear that everyone is afraid to touch.

You don’t need to know the technical terms. You tell us what’s happening; we translate that into a plan, do the work, and show you what changed.

Fix what’s not working

Troubleshooting and cleanup for existing setups – whether it’s Wi-Fi that randomly drops, printers that only work on some computers, or phones that cut out during calls.

  • Wi-Fi and internet issues
  • Slow or unreliable connections
  • Messy “IT closet” cleanup and labeling

New setups & office moves

Planning and installing everything a new or growing office needs: internet, Wi-Fi, switching, basic server needs, and secure remote access.

  • New office or location turn-ups
  • Network and Wi-Fi design and install
  • Coordinating with internet providers and vendors

Ongoing IT partner

If you don’t have full-time IT – or they’re stretched thin – we act as a trusted partner you can call for projects, questions, and regular check-ins.

  • Regular health checks and tune-ups
  • Advice before buying new equipment
  • Documentation and simple diagrams

Cybersecurity & risk guidance

Practical security for real businesses: not scare tactics, just clear steps to lower risk and protect your data.

  • Basic security reviews of your environment
  • Simple, prioritized recommendations
  • Incident response and disaster recovery planning

🛡️ Incident Response & Disaster Recovery

When something unexpected happens — a security scare, data loss, strange network behavior, or an outage that brings work to a halt — you need clear guidance, not panic. Layer8 Operations helps you respond quickly and confidently, then put a plan in place so the next incident is easier to handle.

Incident Response

Quick, structured help when something goes wrong — from suspicious activity and malware alerts to network outages or unexpected system behavior. We identify what happened, contain the issue, and guide you through next steps to restore stability.

  • Security incident troubleshooting and containment
  • Root-cause analysis and remediation guidance
  • Support after outages or “close calls”
  • Clear, plain-language reporting and next steps

Disaster Recovery Planning

Practical, business-focused recovery plans that help you bounce back quickly after an outage, data loss, or system failure — without overwhelming complexity or enterprise overhead.

  • Backup strategy design and validation
  • Restore testing and recovery runbooks
  • Business continuity considerations for key systems
  • Simple, easy-to-follow documentation

Who we work with

We’re a good fit for businesses that depend on technology but don’t have (or don’t want) a large in-house IT team.

Small offices & local businesses

Wi-Fi, internet, and devices that just work.

Law offices, clinics, studios, agencies, and other teams that need a stable, secure setup without a lot of complexity.

Growing teams & multi-location businesses

Keeping everyone connected and online.

Businesses opening new locations or adding remote staff who need networks, VPNs, and cloud services that work together.

Teams without full-time IT

IT projects without adding headcount.

You handle the business; we handle the plan, deployment, and documentation for your IT projects and upgrades.

How we work

Our process is simple and straightforward. You always know what’s happening and why.

  1. Talk about what’s going on

    We start with a short conversation about your business and what isn’t working the way it should — slow Wi-Fi, dropped calls, confusing equipment, or anything else that’s causing trouble.

  2. Agree on a simple plan

    We send you a clear, written plan that explains what we’ll do, what it will change, how long it should take, and what it will cost. If anything unexpected comes up, we talk it through before doing extra work.

  3. Do the work and walk you through it

    We set everything up, test it with you, and try to avoid interrupting your day. When we’re done, we show you what changed and leave you with simple notes or a diagram so you’re not relying on memory later.

About Layer8 Operations

Layer8 Operations is an engineering-driven IT consulting practice with a simple goal: make your technology reliable, understandable, and secure without drowning you in jargon.

We’ve worked in environments where downtime and lost data are not an option. That experience turns into practical advice and steady hands for your business — whether you’re a small office or a growing team with multiple locations.

You’ll always know what we’re doing, why we’re doing it, and what to do next if something changes.

Start the conversation

Share a quick snapshot of your environment, what isn’t working the way it should, and what you’d like to see in the next 6–12 months.

Or email directly: [email protected].